Thank you for an extremely
thorough inspection. We are so happy with the end
product. We will continue to recommend your business
to others.
Elaine Goolsbey
(Letter from Keith Goolsbey to his wife
Elaine)
Elaine,
Wow. That was awesome. That guy totally rules.
I'm completely impressed at how he has his entire business
act together.
Keith Goolsbey
I just wanted to thank you for the inspection
you performed. I was very please with the report,
even though my builder hated it. (laugh out loud)
I have referred a friend who is also in need of an inspection.
You should be hearing from him soon.
Thanks again,
Rob Cordero
Please add this note to all of your other testimonials.
I feel extremely fortunate to have dealt with
you. Here’s
what I tell my friends when they’re looking for a home
inspector:
·
“Extra
Mile” Service – On one house you inspected for me,
you squeezed yourself through a very small hole to inspect
the attic. When
your ladder couldn’t reach the roof, you drove around
the neighborhood until you could look at the roof through
binoculars. You
worked late into the night to produce a stunningly detailed
report the next day.
You answered a bunch of follow-up questions even
after you gave me your report and had been paid.
All of these are examples of how you give a level
of service that is unfortunately rare in today’s economy.
·
“Rembrandt”
Reports – I have seen the reports prepared by other
inspectors. Compared
to yours, they are like finger-paints compared to a
Rembrandt. Your
reports go through each area of a house and describe
in detail the problems you have found.
The report includes pictures of the problems
and even recommendations on how some flaws need to be
corrected. Based
on your report, I was able to make an equally detailed
offer to the owner of the house you inspected.
I adjusted the price to what I thought was fair
and asked for repairs that would take care of the hidden
flaws your report demonstrated.
When the owner declined my offer, I felt as though
I managed to avoid a “money pit”
- thanks to you.
·
Exceptional
Professionalism – When dealing with other contractors,
I have had the unpleasant experience of having to wait
for them to come when they said they would and have
had them wind up charging me much more than I expected.
By contrast, you were on time and billed me exactly
what you had bid, even though the property turned out
to have more challenges than you expected.
Recently, you bent over backwards to work through
a scheduling problem on another house.
Your bottom line took a hit, but you treated
me fairly and with grace.
In
conclusion, I won’t even bid on a house until after
you have inspected it. I give you the highest possible recommendation.
I am confident that you will have many years
of success.
Sincerely,
Ed
Pope
This letter is to try and give due credit where
credit is truly due. I am so grateful for the incredible
inspection you performed on the property I was considering
for purchase on the 6th of December. The unbelievably
thorough job you did made it possible to procure a much
more acceptable purchase price on a property that had
many hidden flaws that I have no doubt would have surprised
me, had I used a more "traditional" inspector.
I now have the funds available to fix all of the most
important details after we move in. I must tell you
how every contractor that bid on three totally different
structural subjects made a point to say how extraordinarily
detailed your work was. Even the termite inspector said
that your report was more thorough than any report his
company had ever completed! The electrician kept asking
to use your report as a reference for his bid. You are
worth every penny and more. I will use your services
again, and will recommend you as long as you are in
the business.
Your Loyal Customer,
Laura Henry
Thank you so much for your exceptional service!
We appreciated not only your thorough and detailed report,
but your "after the sale" comments and help.
We won't wish you "good luck" (because with
service like yours you don't need it), but we will wish
you many happy years in business!
Keith and Laura McGaha
Jeffrey R. Hacker
President / Attorney
Safeco Land Title, Plano
Dear Mr. Hacker,
We want to thank you for recommending the inspection
firm, Advanced Inspection Service
Not only did he do a highly professional job, his computerized
methods are outstanding. Being in the technical industry
myself, I know that his utilization of laptop, digital
camera and printer is state-of-the-art and very effective
for the customers during a sometimes stressful experience.
He generated the inspection report and digital photo
exhibits real-time, during the inspection. Then
he utilized the results immediately to walk us through
everything with his computer first and then through
the property. He even knew enough to have an active
matrix display for the customers viewing benefit (often
overlooked).
To top it all off, he perused newsgroups several times
to research the roof situation for a possible manufactures
defect AFTER receiving payment and is keeping me updated.
This has enabled both sides to address the inspection
issues objectively in an urgent timeframe.
Sincerely,
Dennis J. Van Dine
Managing Partner
PSTech, DeskTop Connections |